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Panelists At MWW Group World Business Forum Event Offer Prescription For Sustaining Leadership In Challenging Times Lack of Trust and Democratization of Leadership Identified by Panel as Leadership Game Changers
Discussion Highlights:
Trustworthy leaders are authentic, connect on an emotional level and articulate a hopeful, aspirational vision MWW Group/World Business Forum Survey:
Event Facts:
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| Quotes |
| Michael W. Kempner, President and CEO of MWW Group “A leader has many jobs and one of those is to be the keeper of the brand’s reputation. How a CEO is viewed internally and externally and the reputation of a company cannot be separated.” “Leadership is not just about transparency, it is more about trust. In this economy and times of doubt, those companies, those brands, those leaders that can re-establish trust will be the winners on a going-forward basis.” |
| Jim Quigley, CEO of Deloitte Touche Tohmatsu Limited “Sustainable leadership is leadership that works through the entire business cycle. It’s an approach to leadership that is effective during a downturn when you’re trying to reset a cost structure and it’s effective during sustainable expansion, when you’re trying to capture share. It is also effective to stimulate innovation to allow you to continue to reinvent the enterprise and to provide room for new ideas.” “For people to follow you, you have to make a connection. Social media can help.” “Take care of your people, and take care of your brand, and growth will take care of itself.” |
| Arkadi Kuhlmann, Chairman and President of ING DIRECT USA “To be a leader you need to eliminate doubt. And to eliminate doubt you need to be authentic, you need to galvanize emotion and move forward and you need to have a vision that people can aspire to.” “If you’re going to be an effective leader, you need to develop trust. You can’t survive very long unless the values and the programs and vision that you have constantly resonate with the people that you are working with.” “The way out of this (economic crisis) is for leaders to step forward.” “Our customers vote every day, with their wallets.” |
| David Gergen, Former White House Advisor and Editor-at-Large, U.S. News and World Report “A reputation for excellence matters. That excellence is about trust and it is also about a continuous refreshing of your organization so that you’re innovative and entrepreneurial and so that people know that you are going to keep moving ahead. It’s too easy in this world to be seen as yesterday and an effective leader needs to continually adapt to new conditions.” “We have a crisis of leadership today. Business has failed. Governments have failed. People don’t know who to trust.” |
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| http://www.mww.com About MWW Group MWW Group is one of the nation’s top ten public relations agencies and is known for its results-driven approach to public relations and “Aim High. Deliver” commitment to client service. For four years in a row, MWW Group was honored with the #1 ranking in the Holmes Report agency client satisfaction survey. MWW Group achieved top rankings in the categories of account leadership, strength of account team, creativity, strategy and planning, and program execution. In 2008, MWW Group was named PR Agency of the Year by The American Business Awards and Mid-size PR Firm of the Year by PR News, in recognition of the firm’s growth, strategic account leadership and industry-leading employee retention. MWW Group is part of the Interpublic Group of Companies (NYSE: IPG). http://www.wbfny.com |